Silversea Cruises
OVERVIEW
Owned by Royal Caribbean Group, Silversea’s small luxury ships are designed for those who delight in the thrill of discovery while indulging mind and body in lavish surroundings. All accommodations are spacious, ocean-view suites, most with private verandas. Silversea offers around-the-clock, dedicated Butler service in all suites. A staff-to-guest ratio of nearly 1:1 ensures a high-touch level of service. Renowned for culinary excellence, Silversea’s luxury cruises offer a choice of open-seating dining options throughout the fleet, as well as several specialty venues aboard all non-expedition ships.
Silversea aims to make your clients’ cruise journey as seamless as possible, with comprehensive all-inclusive pricing that includes door-to-door transfers, international flights, daily shore excursions on classic voyages, 24-hour gourmet dining, butler service, award-winning entertainment and premium alcoholic beverages. All tips are included in the fare as well.
Silversea currently has 11 ships in its fleet, with another two due to join – the Silver Nova in 2023, and an un-named Evolution-class ship in 2024. Of the current fleet, four are Expedition ships and seven are ultra-luxury cruise ships. Ship guest capacities range from just 100 to 728. In 2022, the line purchased the former Crystal Endeavor, one of the world’s most luxurious expedition ships. Designed specifically to take travellers to both Polar Regions, the ship will now be known as Silver Endeavour.
DESTINATIONS VISITED
Silversea’s small luxury ships allow guests to explore all of the world’s seven continents and over 900 destinations in all. Silversea expedition cruises carry travellers in luxury to some the world’s most unspoiled landscapes, from the Galápagos Islands to the tropical paradise of Polynesia and the icy wilderness of Antarctica.
THE SILVERSEA CRUISES TRAVEL PROFESSIONAL CENTER
The Silversea Cruises Travel Professional Center features lots of information and resources to help advisors grow their Silversea business. Travel professionals are invited to register for My Silversea, the dedicated personal profile area for guests and travel partners.
Travel partners who register for My Silversea will enjoy full access to:
- View and manage Silversea bookings, download guest documents, and submit special requests
- Become a certified Silversea expert and earn CLIA points using Silversea Academy
- Create a complimentary co-branded website that features your travel agency in partnership with Silversea
- Order Silversea brochures and marketing collateral
- Customize marketing materials using Marketing Central
- Browse and download Silversea images and logos using Marketing Central
- Find the latest information about the Silver Simplicity Group Program and Silversea’s Travel Partner Familiarization Program
SILVERSEA CRUISES TRAVEL ADVISOR TRAINING
The Silversea Academy is an online hub for learning, created especially for travel partners. Advisors can learn all about Silversea’s products through interactive, bite-sized courses.
Apart from improving your Silversea sales potential, by signing up to the Academy you will have opportunities to enter competitions and draws to win prizes, places on fam trips and invitations to events and roadshows.
AGENT RATES & FAMS
Silversea travel agent discounts are available on most sailings, based on the occupancy levels of each voyage. The cruise line also offers hosted travel advisor fam trips, with invitations extended via regional sales managers.
LOCAL AGENT SUPPORT
Silversea Cruises has a large sales team across North and Latin America. The Regional Director of Sales for Eastern Canada is Markian Dzerowycz, who can be reached via email at markiand@silversea.com or by phone at 1-305-850-0738. Chaz Dunwoody is the Area Sales Director for Western Canada and the Pacific Northwest. He can be reached by email at charlesd@silversea.com or by calling 425-279-3385.
AGENT MARKETING TOOLS
Travel advisors can access Marketing Central via the My Silversea travel agent portal. There are plenty of resources: advisors can download brochures, customize flyers and digital banners, and download photos, videos and logos. Advisors hosting cruise nights are advised to notify their regional sales manager to acquire Cruise Night Certificates with savings to pass on to their clients.