Princess Cruises
OVERVIEW
Princess Cruises first set sail in 1965 with a single ship cruising to Mexico. The cruise line was catapulted to stardom in 1977 when one of its ships, Pacific Princess, was cast in a starring role on a new television show called “The Love Boat.” The show was an instant hit and introduced millions to the concept of a cruise vacation. Today, the line is renowned for innovative ships, an array of onboard options, and exceptional customer service. Aboard a fleet of 15 modern vessels, Princess offers millions of guests each year the opportunity to immerse themselves in top destinations around the globe.
In the 1980s Princess pioneered the concept of the affordable veranda, once an exclusive feature incorporated in only the most expensive suites. Today, Princess’ fleet offers one of the highest percentages of balcony cabins in the industry. The Princess experience has been enhanced in recent years with its Princess MedallionClass. Guests are provided with a quarter-sized wearable technology that enables everything from expedited contactless boarding to locating loved ones anywhere on the ship, as well as enhanced service like having whatever guests need, delivered directly to them, wherever they are on the ship.
As the #1 cruise line in Alaska, Princess hosts more guests in the ‘Great Land’ than any other cruise line with a variety of cruise and cruisetour options highlighting the state’s must-see attractions.
DESTINATIONS VISITED
Princess’ more than 170 different itineraries offer travellers the opportunity to literally explore the world, with sailings to seven continents that call at more than 330 ports and destinations. Destinations include the Caribbean, Alaska, Panama Canal, Europe, Mexico, South America/Antarctica, Australia/New Zealand, South Pacific, Hawaii, Tahiti/French Polynesia, Asia, India, Africa, Canada/New England and world cruises.
OneSource Travel Advisor Center – The PRINCESS CRUISE AGENT PORTAL
Advisors can register at OneSourceCruises.com to gain access to the Polar Online suite of bookings tools, extensive marketing materials, in-depth training, travel advisor rates, detailed sales reports, online chat support, a weekly newsletter and more.
In order to register for the website and all of the tools it provides, individual travel agents must be affiliated with an agency that is approved to sell either Princess Cruises or Cunard Cruise products. There is a registration process that must be completed, with details available on the website.
OneSource Answers is Princess and Cunard Cruise Lines online information source. The Answers database is the same database used by the cruise lines' own customer service agents. Using the same help system that Princess Reservations Agents use to answer customers' questions, you can easily search and find answers to your clients' most frequently asked questions.
AGENT TRAINING: THE OneSource ACADEMY
The award-winning OneSource Academy for Princess and Cunard enables advisors to grow their expertise through in-depth courses on Princess product features, destinations and more. Agents can take the courses online, on their schedule.
The Academy guides agents as they rise through the educational levels from First Officer to Commodore. Courses include how to break into the luxury travel market and how to bring back clients for repeat cruises. These strategies allow agents to increase commissions and build a loyal base of clients.
Once an agent completes their Commodore level courses, they are eligible for exclusive marketing materials. This includes logos, press releases, email tags, and other marketing support to use online and in printed communications to announce the agent’s achievement level with Princess Cruises. Completing the Commodore level also earns an agent a free Graduation Cruise Course. This is the final step in the Princess Academy program and allows agents to experience Princess up close and in person.
AGENT RATES & FAMS
Travel advisors and a guest are invited to sail aboard Princess at reduced rates. OneSourceCruises.com makes it easy to shop and book online. Advisors can easily set-up most components of their cruise including Air, Transfers, Travel Protection, Cabin Selection and Dining.
Contact your local business development manager to learn about fam trip opportunities with Princess Cruises.
LOCAL AGENT SUPPORT
Princess Cruises has a team of Business Development Managers across North America who are dedicated to travel partners in their region. Business Development Managers can assist travel partners with sales and marketing support from co-op marketing opportunities to promotional ideas (marketing ideas, cruise nights, access to resources). BDMs also can support PartnerShip Program enrollment, schedule travel agent training, support new agency, facilitate group requests (200+ beds) and support your efforts to grow your business.
A directory of Sales and National Accounts Representatives in Canada can be found here.
AGENT MARKETING TOOLS
From Princess Cruises customizable flyers and digital ads, to logos, photos, videos and much more – advisors will find all of these at their fingertips 24/7 at OneSourceCruises.com. Advisors can download the marketing materials they need quickly and easily -- from brochures and flyers to brand logos, photos and more.